# FAQ {% hint style="info" %} You can contact the author's email for any questions: {% endhint %} ### What is an artificial intelligence assistant? The AI assistant in Helper refers to the customized instructions and configurations of the GPT model. This allows you to customize the behavior of artificial intelligence to adapt to specific tasks or roles. For example, you can create an AI assistant configured to simulate a certain Writing style, provide programming assistance, or brainstorm ideas. This customization enhances the practicality and adaptability of Helper, making it a multifunctional tool across various professional and creative environments. ### What are the requirements for using Helper? * **Computer equipment.** macOS 12+ Intel, Apple Silicon, Windows 7+ * **OpenAI API Key.** Helper runs through GPT technology connected to OpenAI, and for this, you need your own OpenAI API key. You can obtain this information by registering on the OpenAI website. * **Internet connection.** Due to the communication between Helper and OpenAI's servers to generate responses, a stable internet connection is required for smooth operation. ### Windows version antivirus software manslaughter problem Because the system-level API is used, the anti-virus software (firewall) will kill `Helper.exe` by mistake and cause unusable problems * Please whitelist `Helper.exe` * Turn off antivirus software (firewall) What if I was killed by mistake? Re-extract the zip file to restore. ### Please check if you have access to the ChatGPT network? Due to restrictions in certain regions, access to ChatGPT may be limited. The following is the solution. {% hint style="warning" %} [API Proxy](/product-related/api-proxy.md) {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://doc.helper.im/product-related/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.